J & M Computer Enterprises, Inc.
15 Benedict Road
Worcester, MA 01604
USA

Contacts
Store: (508) 755-0818  
Fax: (508) 755-0803  
Timothy Jones (978) 840-6756 tijones@jandmcomp.com
Vince McSheehy (508) 755-0818 vmcsheehy@jandmcomp.com

Payment options


 Payment Policies We accept Money Orders, Cashiers Checks, Personal Checks, and Credit Cards. Shipments are sent upon receipt of payment except personal checks (10 day to clear). F

Shipping options
UPS
U.S. Priortity Mail
Fedex

Shipping Methods All small to medium purchases will be shipped via U.S.P.S. Priorrity Mail unless otherwise requested. Larger Items will be shipped UPS Ground. All multiple orders will be shipped as one when size and weight permit.

To request an alternative method or faster delivery, Please enter all comments on the comments page.

We will be adding postage calculating capabilities in the near future. At present you will have to wait for the confirmation email as to actual cost.

Return policy
Returns Policy RETURNS POLICY:

        Return of products, other than for exchange or replacement, are subject to 5% restocking fee. Shipping fees or return shipping costs are "Non-Refundable". No returns will be accepted after 30 days of receipt, unless product is "Factory Defective" (DOA). Defective equipment will be repaired or replaced. If a replacement part for a defective item is required, an item equal to the origininal may be substituted, or a credit or will be given.

        All merchandise to be returned, must be issued a Return Authorization Number (RMA). No items will be accepted without an RMA. When returning merchandise,a copy of the original invoice clearly labeled with the RMA number must accompany the return. All returns must be packaged in their original boxes, and include the complete documentation and accessories. Failure to do so may invalidate both the RMA and the warranty. All unauthorized and unmarked returns will not be honored.

        J & M Computer Enterprises reserves the right to test all returned equipment. Products found defective due improper customer handling or installation will not be replaced or credited.

        For all other inquiries please review the warrenty information page or sheet that came with your product.

Warranty policy
Warrenty Information The standard warrenty for all parts is 30 days, unless otherwise stated. Systems carry a one year warrenty on parts and 60 days on labor, unless otherwise stated. These warrenties are for factory defects only.

J & M Computer Enterprises cannot be held responsible for systems corrupted by software installation or viruses. We also reserve the right to test all equipment for cause of failure.

Receipts and confirmation
Confirmation All orders placed through our Web Store will generate a return receipt within one busines day. This email will include the entire order, Shipping costs for the order, and a confirmation of customer information received.

Please review this email carefully to ensure all data is correct. This will also act as your interim billing invoice / receipt.

Catalog J & M Computer Enterprises, Inc.

Footer All prices shown are a snapshot in time. They are subject to market changes and availability. Quantities of items in stock also vary. We at J & M Computer Enterprises, Inc. Endeavor to keep these as current as possible. If you have questions on pricing, quanity, or volume discounts please call us at our main phone number. (508) 755-0818. Thank You.
Please refer all questions to: vmcsheehy@jandmcomp.com